Entering the hotel room, soft bed sheets and fluffy towels provide guests with a comfortable experience. But when we communicate with hotel professionals, we often hear them using the term 'linens' to refer to these textiles, rather than the everyday things we refer to as bed sheets, towels, etc. Where did 'linen' come from? What kind of historical, cultural, and industry logic is hidden behind this unique title?
1、 Historical Tracing: From Traditional Textiles to Industry Terminology
'Bu Cao' is not a unique term in the modern hotel industry, and its origin can be traced back to ancient Chinese textile industry. In agricultural societies, "cloth" generally refers to fabrics made from natural fibers such as cotton, hemp, and silk, while "grass" is the opposite of "silk" and refers to coarse fabrics that have not been finely processed. Bai Juyi's "Selling Charcoal Weng" depicts daily clothing made of coarse cloth as "clothes on the body and food in the mouth". In the book "Tian Gong Kai Wu", the complete process from planting cotton, spinning threads to weaving is also recorded in detail, and the "grass cloth" mentioned in it is the early term for ordinary fabrics.
In the Ming and Qing dynasties, with the development of commerce, accommodation places such as inns and clubs emerged. In order to meet the needs of a large number of guests, textile procurement and management began to be carried out on a large scale. Due to the fact that fabrics at that time were mostly made of grass cotton as raw material and were consumable items, practitioners collectively referred to them as "cloth grass", which not only reflected the material properties but also implied the industry characteristics of "easy wear and tear, requiring frequent replacement". This term gradually spread in the service industry and became a customary term.
2、 Industry application: an inevitable choice for standardized management
The modern hotel industry has a clearer definition of "linen", which not only includes bedding such as bed sheets, duvet covers, pillowcases, but also covers all textile products such as towels, bath towels, bathrobes, tablecloths, curtains, etc. The widespread use of this term is closely related to standardized management in the hotel industry.
In hotel operations, the procurement, washing, and replacement of linens involve complex processes. According to research data from China Hotel Linen Network, a medium-sized hotel needs to process thousands of linens per day, and different types of fabrics have significant differences in material, craftsmanship, and frequency of use. Unifying all textiles as' linens' can simplify communication processes and avoid management confusion caused by complex names. For example, when the housekeeping department hands over items to the laundry department, simply indicate the "quantity and type of linen", and the staff can quickly identify and improve work efficiency.
In addition, the term 'linen' also reflects the hotel industry's emphasis on the quality of textiles. In industry standards, linen must meet strict safety and quality requirements, such as shrinkage rate, color fastness, breaking strength, and other indicators. Unified nomenclature helps establish a standardized procurement, acceptance, and maintenance system, ensuring guests receive a consistent and comfortable experience.
3、 Cultural Extension: From Industry Terminology to Cross disciplinary Communication
With the globalization of the hotel industry, the term "linen" is gradually moving beyond industry boundaries and is widely used in areas such as washing, textile, and supply chain. In Southeast Asia, Hong Kong and Macau, "linen" has even become a daily language, reflecting the penetration of industry terminology into popular language.
At the level of cultural dissemination, 'linens' also carry unique Eastern wisdom. It not only retains the simple understanding of fabrics in traditional culture, but also integrates modern business management concepts, becoming a linguistic bond connecting tradition and modernity. Nowadays, when we talk about 'linen', we are not only referring to textiles, but also exploring a complete ecosystem that covers production, management, and services.
The evolution of the term 'linen' from ancient coarse cloth to the core material of modern hotel industry reflects the development of social economy and the progress of industry civilization. For hotel professionals, it is a tool for efficient management; For consumers, it is a carrier of comfortable experience; For cultural researchers, it is a vivid sample of language change. In the future, with the application of new materials and technologies, the connotation of linen will continue to enrich, but this title that embodies history and wisdom will continue to be inherited and developed in the industry.